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Frequently Asked Questions
Which profiles are fee-based?
Only Administrator and Technician profiles are fee-based (see pricing). Service Provider and Intervention Requester (Production) profiles can be added to your network for free. Mobility Work Hub Supplier profiles are fee-based and available on quotation (learn more).
Which licenses should I choose for my team?
NWe recommend that you assign an Administrator license to the team’s maintenance manager, and a Technician license for each maintenance staff in order to benefit from all the necessary traceability. Invite other members of your factory and other departments as Production profiles.
Why should I choose a technician profile for my maintenance team rather than a production profile (service requester) ?
The technician profile allows, unlike the free profiles, to create operations on the work orders, which allows a better traceability required in the context of audits.
It also allows the network administrator(s) to generate statistics in their dashboard tool.
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