Mobility Work CMMS security, privacy and compliance

All our customers’ data is stored on secure servers of Cloud AWS (Amazon Web Services), located in Paris.

Mobility Work applies two levels of security to your data: firstly, the requests of the users are filtered by Cloudflare, a service specialized (WAF) in the security of sites and web applications of SaaS type. In a second step, the entire infrastructure of the Mobility Work application is isolated on a private network (DMZ), thus protecting it against possible malicious intrusions and providing a regulated access according to a strict authorization matrix.

At the same time, users’ data transfers are encrypted as soon as they connect to the Mobility Work server, and when they are stored on the AWS server. Our development teams periodically rotate encryption keys, reducing the risk of a leak.

If you are subject to regulations requiring full traceability, Mobility Work offers an Audit Trail feature, which allows you to export log files (similar to logs) on demand. This option logs all connection information (date, origin, connection duration, etc.) and user actions.

Users choose what data they want to share with the community through the application. They have two levels of confidentiality at their disposal: private or public.

In the first case, the data entered on Mobility Work (equipment, tasks, documents, etc.) are only visible to the members of their own network (which is limited to their company or their whole group, depending on what they have decided). They cannot be seen by other users of the community.
On the other hand, Mobility Work will be able to aggregate and anonymize them to analyze them and propose additional functionalities to all its users.

In the second case, all this data is public, which means that all the users of the community can benefit from what other users enter in the application. Here, maintenance teams from other industries and companies can find your data through the community search and, for example, view the maintenance tasks performed on a specific piece of equipment to see if you are experiencing the same issues as them.

Yes, Mobility Work CMMS is compliant with the FIPS 140-2 standard established by the American government, relating to the requirements of encryption and security to be respected in the design of data-processing products intended to treat sensitive data. Our encryption methods are compliant with this standard, our services not being available without authentication or authorization.

Yes, our data supports as well as our exchanges of flows are all based on an encryption adapted to the implemented technologies.